Here at Janine’ Dog Grooming salon I always put your dog's interest and welfare first.
Duty of care - Regular grooming at home:
It is an owner’s duty of care towards their pet to maintain the coat between professional groomings. So please brush, brush, brush! As a lack of regular grooming and care can lead to clumps of matted fur that can be uncomfortable, painful and cause skin irritation for your dog.
De-matting
We will always attempt to de-mat a coat, but only if I feel that the animal will not suffer pain. I have specialist equipment at the salon and this will always be the first port of call. However, by the Animal Welfare Act if it is in the best interest, I will have to shave off matted areas, to prevent unnecessary suffering. Shaving the coat is quicker and kinder. Many dogs are traumatised by unnecessary hours of de-matting, putting them off grooming for life. When a dog is presented in a severely matted condition, it is our policy to shave the whole coat using electric clippers with a close blade. To de-matt would cause the animal tremendous stress and discomfort, and often leaves a very thinned and damaged coat.
Maintaining coats between grooms
If you would like to learn how to take good care of your dog's coat between grooms, we are very happy to give advise. Please feel free to ask for advise. Dematting can be a lengthy and tedious exercise for the dog (and the groomer!). Treatment time can vary considerably between dog breeds, and the degree of matting. Prices are subject to an initial consultation. Please note - dogs that need significant de-matting and/or bite will incur additional fees.
